FAQ

• What are our opening hours? 

We trade 7 days a week from 7am till 4pm (longer opening hours gives you more flexibility)

• When can I drop off and collect my pet/s?

You can drop your pet/s off anytime between 7am and 3pm and they can be collected between 7am and 4pm but if collect prior to midday there is no charge for that day.

• What should we bring?

Please bring along your pet/s current vaccination certificate, bedding and coats (if in winter), Special Diets and Medications.

• What if my pet/s require medications?

Medications are no issue and no extra charge for administering them.

• Does my dog get daily exercise?

Yes,  at no extra charge.

• Does the Pet Taxi service my area?

Our Pet Taxi services all of Brisbane.

• When should I book for Christmas?

We open our books for Christmas on the 1st July every year and all spaces fill very quickly.